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Frequently Asked Questions
Why choose our products?
Our products feature low MOQ and high quality. We support professional OEM services and provide trade assurance to ensure a secure transaction.
How can I customize my logo and packaging?
The listed price is for standard products. If you require a custom logo or specialized packaging, please reach out to our team for a personalized quote.
What is the production lead time?
For in-stock items, delivery takes 3-7 days. For custom orders, the regular lead time is 20-45 days, depending on the order quantity and complexity.
What are the available payment terms?
We accept TT (Telegraphic Transfer), LC (Letter of Credit), and Trade Assurance payments. Other payment methods can be discussed based on your requirements.
How do you handle product quality issues?
We have a professional quality control process and a dedicated after-sales department to solve any issues 100%, ensuring a safe and reliable cooperation.
What are the shipping options and timelines?
By Air or Express, it takes approximately 7-10 days. By Sea, it usually takes 15-45 days depending on the destination port and shipping schedule.