Q1: Why choose us?
A: Our products feature low MOQ and high quality. We accept OEM and Trade Assurance orders to ensure customer satisfaction.
Q2: Does the product price include a logo?
A: The listed price does not include a custom logo. Please contact us for details regarding custom logo application and specialized packaging.
Q3: What is the production lead time?
A: In-stock items can be delivered within 3-7 days. For custom orders, the regular lead time is 20-45 days, depending on the quantity.
Q4: What are the payment terms?
A: We accept TT, LC, and Trade Assurance payments. If you have other requirements, our team is available to discuss options.
Q5: How long does shipping take?
A: Air or Express shipping takes approximately 7-10 days. Sea freight usually takes 15-45 days depending on the destination port.
Q6: How are quality problems handled?
A: We have a professional after-sales department dedicated to solving 100% of quality issues to ensure safe cooperation and communication.